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• Pros and cons
• Benefits
• Host or on your own?
• Accreditations – CLIA, IATA,  -
• Choosing a host agency – what you need to know. 

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Please add the class number to your payment and a valid email address to have the link mailed to you if it is not the PayPal address.

• What do you need for your municipality? 
• Licensing 
• Seller of Travel Laws 
• Setting up a checking account 
• Determining terms and conditions -
• Sole Proprietorship, LLC or Corporation? -
• Duty of Care 

Please add the class number to your payment and a valid email address to have the link mailed to you if it is not the PayPal address.

• How do agents earn money? 
• How much do suppliers pay? 
• Overrides 
• Travel Insurance – why you need to offer it. 
• Supplier Training – Where to find it 

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Please add the class number to your payment and a valid email address to have the link mailed to you if it is not the PayPal address.

• Where do I find clients ?
• Why do I need to qualify them? 
• What do I ask to qualify them?
• Getting a budget from a clients 
• Safeguarding client information 

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Please add the class number to your payment and a valid email address to have the link mailed to you if it is not the PayPal address.

• Qualifying a client 
• Protecting yourself when accepting credit cards
• What you need to know about passports, visas, and Covid rules
• Live land booking demonstration
• Workflow Chart for steps after booking
• Forms to use to book, accept payment and decline insurance 

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Please add the class number to your payment and a valid email address to have the link mailed to you if it is not the PayPal address.

• Ocean vs. river cruises
• Differences between cruise lines
• Closed vs.open loop
• Type of identification for cruising
• Why are prices different for the same cabin category?
• Advantages to group cruises - tour conductors
• Holding events on a ship - what can the cruise line do for you?
• Live cruise booking demonstration

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Please add the class number to your payment and a valid email address to have the link mailed to you if it is not the PayPal address.

• Why you need to offer travel insurance to every client
• Types of insurance
• Difference between primary and secondary insurance
• What insurance does and doesn't cover
• Waiver sample for insurance declinations

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Please add the class number to your payment and a valid email address to have the link mailed to you if it is not the PayPal address.

•Why book groups? What is a tour conductor?

• Types of Groups - Affinity and Speculative

•Cruise Groups & Amenities – What are GAP points?

•Land Groups & Amenities

•What to be careful of with group contracts

•Contracted vs non contracted

•What is a Pied Piper?

• Organizing Your Group

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Please add the class number to your payment and a valid email address to have the link mailed to you if it is not the PayPal address.

• Learn to make a checklist of steps from inquiry to post travel. This will help you stay organized, know where you are in the sales process and ensure you don't forget to make final payment. 

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Please add the class number to your payment and a valid email address 

to have the link mailed to you if it is not the PayPal address.

• Once you take at least one class, you'll be invited to a monthly free networking class to discuss challenges, share ideas and hear success stories. 

• Appointments available for one on one coaching

• $25 per class per person or 5 for $100.  You can take only the classes you need - no commitment  required.
• One on one coaching - starting at $50 per hour, one hour minimum.
• Payment is non refundable once purchased but in the event of an emergency we will allow you to reschedule once to another class
• Please use the PayPal link for each class to pay. Once you have paid, a link to the class will be sent to you.